Refund Policy

Refund Policy

At Team Language Services, we aim for full customer satisfaction. Below are the terms regarding our refund policy.

1. Eligibility for Refund

Full Refund: If you cancel your registration at least 7 days before the course starts. Partial Refund: Cancellations made 3 days before the course start date may be eligible for a partial refund minus any cancellation fees. No Refund: Cancellations made less than 3 days before the course start date or after the course has started are not eligible for a refund.

2. Refund Process

Refunds are processed to the original payment method within 7-10 business days after approval. Processing fees or transaction fees (if applicable) may be deducted from your refund amount.

3. Exceptions

No refunds will be given for course materials or special workshops that were purchased separately.

4. How to Request a Refund

To request a refund, please contact us at tls@teamlanguages.com with your cancellation request.

5. Changes to Refund Policy

We reserve the right to modify or update this refund policy at any time. Any changes will be posted on our website.